FAQ
Frequently Asked Questions (FAQ) - Custom Strip Lashes
1. What are custom strip lashes?
Custom strip lashes are false eyelashes designed to match your unique style, preferences, and eye shape. You can choose the length, curl, density, and material to create a lash look that complements your features.
2. How do I place an order for custom lashes?
To order, simply visit our "freestyle " page, select your preferred lash specifications, and add them to your cart. Follow the checkout process to complete your purchase.
4. How long do custom strip lashes last?
With proper care, our custom strip lashes can be reused up to 20+ times. Always remove them gently, clean them after each use, and store them in a dry, protective case.
5. Can I wear custom strip lashes with glasses?
Yes! If you wear glasses, we recommend choosing a medium-length or shorter lash style to prevent contact with your lenses.
6. How do I apply custom strip lashes?
-
Trim the lashes to fit your eye shape if necessary.
-
Apply a thin layer of lash adhesive along the lash band.
-
Wait a few seconds for the glue to become tacky.
-
Place the lashes along your lash line, pressing gently into place.
-
Let the adhesive dry and blend with eyeliner or mascara if desired.
7. Do you offer wholesale or bulk orders?
Yes! We offer wholesale pricing for bulk orders. Please contact us for more details on pricing and customization options.
8. How long does shipping take?
Processing time for custom lashes is typically 5-10 business days. Shipping times vary based on location
9. What is your return and refund policy?
Due to the nature of custom products, we do not accept returns or refunds unless there is a defect in the product. If you receive a damaged or incorrect order, please contact us within 48 hours for assistance.
10. How can I contact customer support?
You can reach us via email at robilashess@gmail.com or through instagram.
If you have any other questions, feel free to reach out!